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©2019 by Coolbus LLC.

Privacy Policy

Terms & Conditions

Privacy Policy

Coolbus LLC built the Coolbus app as a Commercial app. This SERVICE is provided by Coolbus LLC and is intended for use as is.

This page is used to inform users regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Services.

 

This Privacy Policy applies to you, as an individual or entity, when you use any of our Services, whether using our website (www.coolbus.com), our mobile applications, or any other web-based or mobile service or any offering through any of our websites (collectively, our “Services”).

 

If you choose to use our Services, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Services. We will not use or share your information with anyone except as described in this Privacy Policy.

 

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.Coolbus.com unless otherwise defined in this Privacy Policy.

Information Collection and Use

 

For a better experience, while using our Services, we may require you to provide us with certain personally identifiable information, including but not limited to full name, address, cell number, email address, and names of family member(s). The information that we request will be retained by us and used as described in this privacy policy.

 

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

 

Your Consent

 

By registering with Coolbus or submitting personal data through our Services, you expressly consent to the collection, use and disclosure of your personal data in accordance with this Policy. We will process your personal data in accordance with applicable data protection and privacy laws. When you register with us, you are required to consent to our Policy. This consent provides us with a legal basis under applicable law to process your personal data. You maintain the right to withdraw such consent at any time.  

 

Sources of Information

We may collect and store any personal information you provide through the Services or that is provided to us in some other manner in relation to your use of the Services. This includes identifying information, such as your and your family members’ (if applicable) full names, mailing address, email addresses, images, telephone numbers. We also may request information about your interests and activities, your location, and other demographic or profile information.

We may also periodically obtain both personal and non-personal information about you from other users, our business partners, contractors, and other third parties (including schools and school districts) and may add it to our account information or other information we have collected about you. Examples of information that we may receive include but are not limited to: name, contact information, updated pick up and drop off or address information, purchase history (for premium features), and additional demographic information such as grades of your children.

 

Log Data

We want to inform you that whenever you use our Services, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Services, the time and date of your use of the Services, and other statistics.

Cookies

 

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

 

Our Services do not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Services.

 

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;

  • To provide the Service on our behalf;

  • To perform Service-related services; or

  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

 

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Parties with whom we share information

We want you to understand when and with whom we may share personal or other information you have provided to us or that we have collected about you or your activities on our Service.

 

We may share information with:

Other Users. Users you invite to a carpool or Users who invite you to a carpool may be able to view the limited personal information that you provided to us. Users who are connected with via social media or within your phone contacts that you imported into the Service may be able to view limited personal information about one another. 

Authorized service providers. We may share your personal and non-personal information with our authorized service providers that perform certain services on our behalf. These services may include, but are not limited to, sending SMS or email reminders, processing credit card payments, providing customer service and marketing assistance, performing business and sales analysis, supporting the functionality and data and technology infrastructure of our Services, and supporting contests, sweepstakes, surveys and other features offered through our Services. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

Anonymized Data. We may create anonymous data records from the personal data we collect by excluding information (such as your name or email address) that makes the data personally identifiable to you. We use and analyze this anonymous data to help us better understand how our Services are being used. By identifying patterns and trends in usage, we are able to improve our Services. We reserve the right to use anonymous data for any purpose and to disclose anonymous data to third parties in our sole discretion.  

Other Situations. We also may disclose your information:

In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.

When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our Services terms and conditions or other agreements or policies.

 

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

 

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at Coolbus LLC, 1500 1st Avenue North, Suite B125, Unit #68, Birmingham, AL 35203.

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